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Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 11:31 am
by JohnBG
This morning it appears that there is an issue with Apple iOS device users viewing the forums with the Safari browser that logs them off when they click on a topic link.

The iOS Google Chrome browser and Tapatalk app are not affected and working fine.

To fix it, on your Apple iOS device, go to Settings --> Safari --> Clear History and Website Data. Then open the SS forums in Safari browser and log in again. If Safari asks to update the keychain, click Yes, update for all sovietsteeds.com sites. This seems to fix the problem.

Sorry for the inconvenience...

Re: Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 2:11 pm
by Mr Wazzock
For the first time ever this evening I kept being logged off in the middle of viewing / writing posts - but I'm using Firefox on Windows 10. Image

Not done for an hour or so since tho.

Re: Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 2:34 pm
by chaos2
I keep getting logged off with firefox on my Mac

Re: Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 3:26 pm
by JohnBG
Mr Wazzock wrote:For the first time ever this evening I kept being logged off in the middle of viewing / writing posts - but I'm using Firefox on Windows 10. Image

Not done for an hour or so since tho.
I had our web host install a new SSL certificate earlier today. Firefox issue should be resolved.

Re: Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 3:26 pm
by JohnBG
chaos2 wrote:I keep getting logged off with firefox on my Mac
Try clearing the browser's cache and logging in again.

Re: Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 4:10 pm
by chaos2
JohnBG wrote:
chaos2 wrote:I keep getting logged off with firefox on my Mac
Try clearing the browser's cache and logging in again.
fixed, thanx

Re: Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 6:14 pm
by logsjune
I use Ubuntu 14.04 with Firefox52 and no I,m not a geek :? It was logging me off but its good now but says this site is not secure . I,m not concerned . Maybe its my settings.

Re: Issue with Apple Safari users getting logged off - How to Fix

Posted: Tue Mar 28, 2017 11:02 pm
by stagewex
I'm using Safari on a MacBook Pro John. No problems this morning or right now at night.