Crawford Sales Co.

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47ohv
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Re: Crawford Sales Co.

Post by 47ohv » Mon Feb 25, 2019 3:04 pm

Terry and his wife are great people. Honest and caring. Will be buying from them again. Heindl is also another great dealership to trade with. I am sure their are others. Those are the two out of 3 dealers I have dealt with.

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DRC458
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Re: Crawford Sales Co.

Post by DRC458 » Wed Feb 27, 2019 2:24 pm

Crawford, Heindl, Holopaw ... I've dealt with all of them and can honestly say I have never had a bad experience.
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Re: Crawford Sales Co.

Post by 223sniper » Thu Feb 28, 2019 8:41 am

A satisfied customer tells nobody while a dissatisfied customer will tell anyone who will listen. This is the bane of the retail operation. Since purchasing my 2010 Gear-Up and then later my 2007 Wolf, I have had occasion to reach out to several Ural dealers, including Terry, for assistance, parts, and advice. This is not limited to the USA. When a psychotic patient trashed my Wolf, I had to reach out all over the world. Every single one were helpful even when they could not satisfy my need. As Ural owners, we all, including yours truly, need to sing the praises of those Ural dealers who step up and go the extra mile.
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Re: Crawford Sales Co.

Post by Markus_K » Fri Mar 01, 2019 3:34 pm

Terry is a jewel of a man. I hope Ural knows and appreciates how he has supported them all these years. I dealt a LOT with him during the years of my Ural ownership. Hope he is doing SUPER!
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Kilometers2
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Re: Crawford Sales Co.

Post by Kilometers2 » Sat Mar 02, 2019 3:51 pm

DRC458 wrote:
Wed Feb 27, 2019 2:24 pm
Crawford, Heindl, Holopaw ... I've dealt with all of them and can honestly say I have never had a bad experience.
Exactly
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treeman1942
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Re: Crawford Sales Co.

Post by treeman1942 » Sat Mar 16, 2019 9:05 pm

I have spoken with Terry several times and found him to be honest, helpful, etc. I'm thinking of a new 2019 Ural and his dealership will be my first choice!
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Re: Crawford Sales Co.

Post by cateyetech » Sat Mar 16, 2019 9:10 pm

treeman1942 wrote:
Sat Mar 16, 2019 9:05 pm
I have spoken with Terry several times and found him to be honest, helpful, etc. I'm thinking of a new 2019 Ural and his dealership will be my first choice!
Hey TM

I don't think Terry sells new Urals anymore

:foilhead:

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Re: Crawford Sales Co.

Post by snowymonkey » Sat Mar 16, 2019 9:14 pm

Give Gene at Holowpaw Ural some love.
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Re: Crawford Sales Co.

Post by Emoore » Sat Mar 16, 2019 11:27 pm

I always go to Terry for my parts. He ships fast and I get what I need in Two days. Always helpful and friendly. Don't know what happened but I know Terry would make it right if he could.
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treeman1942
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Re: Crawford Sales Co.

Post by treeman1942 » Sun Mar 24, 2019 1:45 pm

Being in the market for a 2019 Ural Gear Up, just found that Crawford Sales is a "service only" shop. Apparently, just two dealers in Michigan, Rhinegold's in Reese, the other in Clinton Township in Chesterfield.

cateyetech was right!
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Re: Crawford Sales Co.

Post by rivers » Sun Mar 24, 2019 2:07 pm

Don't know of the other dealers you mention. I'm a FIRM believer in sticking with the older well established dealers that actually "know" Urals not just sell them. Terry used to be a dealer but sorta semi-retired into parts/service only. On a new Ural initial dealer set up is critical for happiness and longevity. In your location I would be dealing with Heindl's in Eaton, OH. If needed, Terry can take care of any warranty work.
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treeman1942
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Re: Crawford Sales Co.

Post by treeman1942 » Sun Mar 24, 2019 2:16 pm

No doubt, good advice, and thanks. I've talked with Heindi's a few times and I liked them. They are 360 miles from me. When I had my 2006 Tourist I used Reingold's for warranty work, a leaky alternator. The warranty had expired but they still covered the total cost, and I was the second owner. Tomorrow, I'm going to Reingold's to look at Ural's. When I called a week ago, he still hadn't received the 2019's but had several new 2018's. I plan on a 2017 GU but we'll see.
2019 Ural Gear Up, OD Green
1977 BMW R100/7 (original owner)
2014 Burgman 400/A
2008 Piaggio MP3250
Whizzer Motorbike

If there are no dogs in Heaven, then when I die I want to go where they went.
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Re: Crawford Sales Co.

Post by INSUBORDINATOR » Mon Mar 25, 2019 10:11 am

cateyetech wrote:
Sat Mar 16, 2019 9:10 pm
treeman1942 wrote:
Sat Mar 16, 2019 9:05 pm
I have spoken with Terry several times and found him to be honest, helpful, etc. I'm thinking of a new 2019 Ural and his dealership will be my first choice!
Hey TM

I don't think Terry sells new Urals anymore

:foilhead:
+ 1 This is the impression I got when last speaking with him. I'm pretty sure URAL made to many financial & stocking demands, as many big companies now do - to their own detriment. Same reason GENE @ Holowpaw doesn't carry Enfields anymore.
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Re: Crawford Sales Co.

Post by xpatriot » Mon Mar 25, 2019 10:26 am

Terry is great and willing to talk through any problem you have to make sure he sends the right part. Honest and a pleasure to do business with.
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treeman1942
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Re: Crawford Sales Co.

Post by treeman1942 » Tue Mar 26, 2019 12:33 pm

Yesterday, I went to Reingold's Ural in Reese, Michigan. The gave me an OTD price of a new 2019 Ural Gear-up for $19,000 including bike and sidecar windshields. I feel it was a fair price. Opinions, please. They told by that delivery would take two to three weeks. They had three 2018 Urals on the showroom, all sold. Gotta say, the build quality, particularly the finish is greatly improved from my 2006 Tourist of 12 years ago.
2019 Ural Gear Up, OD Green
1977 BMW R100/7 (original owner)
2014 Burgman 400/A
2008 Piaggio MP3250
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If there are no dogs in Heaven, then when I die I want to go where they went.
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